Our work is covered by Professional Indemnity insurance with a cover level of $2,000,000.
Our Terms of Service document is available for download below.
Terms of Service
By accepting one of our quotes to perform work for you, you are agreeing to our Terms of Service.
Some of the key features are:
1. Copyright of the completed SOA will be transferred to you on payment of the invoice. You may make changes to the completed SOA as you see fit.
2. Ownership of work-in-progress documents and spreadsheets remains with us.
3. You engage us to produce each individual item of work. There is no requirement to commit to any minimum ongoing level of engagement.
4. Our invoices are issued weekly by email (or otherwise as determined by us) and must be paid within 14 days of the issuance of the invoice.
5. In most cases we can produce your SOA in four to five working days from acceptance of our quote. Our Terms of Service document allows for up to eight working days. However, should we be unable to meet these
deadlines for any reason no penalty will apply. Time spent waiting for information from you does not count towards the eight day target.